Consulting Services
Paradigm offers reliable and comprehensive compliance services designed to help your organization meet regulatory requirements efficiently and effectively. Our documentation consistently meets and exceeds regulatory audit standards, providing a streamlined, organized deliverable for inspections and ongoing compliance obligations.
Address Validation
The National Transportation Safety Board advises pipeline operators to stay actively involved in public awareness programs, even when using vendors. Participating in address validation helps ensure messages reach the right stakeholders and that the accuracy of the program analysis is maintained.
Annual Review
Pipeline operators are required to perform an annual review of their Public Awareness Program to ensure it is implemented in accordance with federal regulations. Whether you need support in developing a robust self-assessment framework or prefer that we take the lead by conducting a comprehensive evaluation and providing expert recommendations, we’re here to help ensure your program achieves compliance and operational excellence.
Audit Support
Paradigm offers audit preparation and in-audit support – both in-person or by phone – to ensure your company’s state and federal public awareness inspections go smoothly.
Demographic Information Reports
Paradigm’s Demographic Information Guide® (DIG) provides pipeline operators with essential demographic data needed to make informed decisions about public awareness messaging, specifically by identifying areas where communications may need to be provided in languages other than English. This report also includes up-to-date U.S. census data, in-depth population statistics and analysis, and regional geographic insights.
Focus Groups
Federal regulations require pipeline operators to pre-test public awareness materials upon initial design or when making major revisions. Paradigm can facilitate focus groups with your stakeholder audience to gather valuable feedback, including overall reaction to campaign elements, understanding of the message content, and preferences for receiving pipeline safety communications.
Effectiveness Measurement
Pipeline operators are required to perform a comprehensive review of their public awareness program every four years to ensure compliance with section 8 of API RP 1162. Let Paradigm assist in this effort by developing a survey process that complies with your written public awareness program. By using the data gathered, we provide a detailed analysis of year-over-year results, including key findings and actionable recommendations to enhance program effectiveness.
Written Public Awareness Plan
The backbone of a pipeline operator's continuing education program for stakeholders is its written public awareness plan. As all activities by an operator must be established, described, implemented, documented and evaluated, it is imperative that the written plan address all of the complexities of an operator's system and address the required components of State and Federal regulations. With a strong history of success, Paradigm has delivered public awareness plans that have helped operators of all sizes achieve regulatory compliance with confidence.
Compliance Documentation
Paradigm’s compliance documentation is meticulously structured to organize every element of the programs we implement. Designed specifically to support pipeline operators during audits, it is continuously refined through client input and regulatory feedback. Since 2002, our industry-tested documentation has proven to be both easy to navigate and consistently dependable— earning the trust of operators and auditors across the industry.
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