Paradigm bridges the gap between Stakeholder and Pipeline Operator

Using a Business Reply Card received from a farmer, Paradigm assisted in replacing a segment of damaged pipeline. The farmer stated in his BRC that he could feel his plow scraping against metal and he feared the pipeline may be buried too shallow. Each stakeholder in each targeted communication is uniquely identified to the appropriate client and communication, Paradigm was able to provide this stakeholder’s response and exact location to the Pipeline Company immediately. With quick response from all teams, the segment of pipeline was considered damaged and was replaced.

Paradigm distributes over 25,000,000 pipeline safety communications annually to ensure the compliance of guidelines set in RP-1162 regarding public awareness. After the distribution of these messages, stakeholders respond with either BRC’s or surveys to guarantee their comprehension of the systems in their area. Once BRC’s are received Paradigm works quickly to provide the feedback from the stakeholders to the operators in the rare occurrence that immediate action must take place.

Paradigm recognizes the importance of a quick-turn-around time in this process and has processes in place to provide clear and concise communication between parties. Using the services Paradigm provides, Pipeline Operators can bridge the communicative gap with their stakeholders.

Published April 2020

View All News   News Sign Up